Communications & Social Media Manager

About McDonald’s : One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe. Position Summary : Role Overview : We are looking for a strategic communications professional to set the strategic direction and drive communication for McDonald’s Global Office in Hyderabad and will lead employee and external communications for the site. This role will be crucial in building McDonald’s employer brand, recruiting strong talent, connecting the global office team with the global McDonald’s System to drive integrated services, and showcasing the office’s value and innovations to stakeholders worldwide. Key Responsibilities : Strategy and Narrative : Develop and execute a communications strategy that builds awareness and understanding of the office’s mission, capabilities, and achievements both within Hyderabad and across the McDonald’s System. Develop and execute compelling narratives that showcase our talent, innovations, and impact to help position the center as a strategic asset for McDonald's global business. Collaborate with global communications teams to ensure consistent messaging while adapting for local context. Stakeholder Management : Build strong relationships with key stakeholders across McDonald's global markets to understand their needs and effectively communicate how the center can support their objectives. Coordinate stakeholder management activities including hosting VIP visitors, organizing showcase events, and creating opportunities for the center to demonstrate its value to key decision-makers. Employee Engagement : Lead employee engagement initiatives, including policy updates, town halls, recognition programs, and cultural events, that strengthen our workplace community and align with McDonald's global culture, purpose and values while honoring local traditions. Manage communications during the center's growth phases, ensuring clarity during change and celebrating key milestones External Engagement : Develop thought leadership content that positions our center's leaders as experts in their domains. Develop and execute local earned media strategies to enhance the center's reputation as an employer of choice and innovation hub in the local market. Advise the organization on relationship building with local government officials, industry associations, and community leaders to support the center's growth and integration into the local business ecosystem. Crisis Communications : Manage crisis communications preparedness and response for the center, ensuring alignment with global protocols while addressing local considerations. Qualifications : 11 to 15 years of experience in strategic communications, with at least 3 years in a multinational environment Proven track record in building communications strategies that bridge geographical and cultural differences Experience in technology or shared services communications preferred Exceptional storytelling abilities across multiple formats and channels Strong stakeholder management skills with experience influencing senior leaders Ability to translate complex technical concepts into compelling narratives Experience building communications functions in growing organizations Knowledge of the India media landscape and government relations practices Experience with employer branding and recruitment marketing campaigns Bachelor's degree in Communications, Journalism, Marketing, or related field Why Join Us? Be part of a purpose-driven organization that values innovation, inclusion, and impact. Work with a collaborative and supportive team across global markets. Enjoy competitive compensation, flexible work options, and continuous learning opportunities. Work location : Hyderabad, India Work pattern : Full time role. Work mode : Hybrid. Additional Information : McDonald’s is committed to providing qualified individuals with disabilities with reasonable accommodations to perform the essential functions of their jobs. McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall,