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Office Operations & Office Services Senior Manager

Office Operations & Office Services Senior Manager

ConfidentialMumbai, India
5 days ago
Job description

Job Description

At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you're starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you'll love from top to bottom – we give you the tools you need to succeed and the autonomy to reach your goals.

EisnerAmper India is seeking a dynamic and experienced Senior Manager – Office Operations & Office Services to lead and manage our facilities, infrastructure, and operational strategy. The ideal candidate will bring over two decades of cross-industry expertise in operations, facility management, office setup, contract management, legal compliance, and change leadership to ensure scalable, secure, and efficient operations across our growing India presence.

What it Means to Work for EisnerAmper :

  • You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry.
  • We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions.
  • We understand that embracing our differences is what unites us as a team and strengthens our foundation.
  • Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work.

Key Responsibilities :

Operations & Facility Management

  • Lead end-to-end facility management for office spaces, including procurement, safety, security, utilities, space planning, and vendor governance.
  • Oversee office projects including site selection, design, procurement, and delivery within budget and timelines.
  • Drive energy efficiency, sustainability initiatives, and ISO / OHSAS compliance across sites.
  • Primary Lead of India Travel desk and oversight of both domestic and international travel and accommodation and track and report against budget.
  • Primarily responsible for overall Transport Management and vendor management across all locations.
  • Collaborate with internal stakeholders to ensure smooth functioning of support functions (Admin, Security, Travel, etc.).
  • Office Buildup & Infrastructure Projects

  • Manage office expansions or relocations from shell to functional office including CAPEX / OPEX budget management.
  • Liaise with architects, PMCs, contractors, and internal teams for design and execution.
  • Implement business continuity and disaster recovery infrastructure from an operations standpoint.
  • Develop standardized contracting processes and templates
  • Implement vendor performance management systems and conduct regular reviews
  • Legal & Contract Management

  • Review, vet, and finalize service contracts, lease agreements, purchase orders, and MoUs in consultation with legal / compliance teams.
  • Ensure statutory compliances and customs formalities where applicable.
  • Maintain repository of contracts with timelines, renewal tracking, and risk assessments.
  • Monitor vendor performance against contractual obligations and SLAs
  • Change Management & Operational Controls

  • Lead implementation and refinement of SOPs, governance mechanisms, and internal control frameworks across operations
  • Identify, plan, and execute change initiatives related to infrastructure, processes, or compliance frameworks
  • Conduct audits and risk assessments and collaborate with internal security / compliance teams
  • Lead process improvement initiatives to enhance operational efficiency and cost-effectiveness
  • Implement change management strategies to ensure successful adoption of new processes
  • People & Culture

  • Champion a culture of transparency, collaboration, and continuous improvement within the Operations team
  • Partner with HR on employee well-being, POSH compliance, and CSR initiatives
  • Serve as an escalation point and ombudsman for workplace infrastructure concerns
  • Manage third-party service providers and ensure service quality
  • Set clear performance expectations and provide regular feedback
  • Foster a culture of continuous improvement and service excellence
  • What We're Looking For

    Basic Qualifications :

  • 15+ years of experience in operations, facility management, legal contract administration, and project execution in MNC / IT / ITES / EOU environments.
  • Proven track record in office setup and infrastructure project management (including spaces up to 100,000 sq. ft.).
  • Experience with ISO 27001, GDPR, or other information security / compliance implementations.
  • Strong knowledge of contract law, procurement procedures, and compliance requirements.
  • Excellent communication, stakeholder management, and vendor negotiation skills.
  • MBA in International Business or equivalent
  • Preferred Qualifications :

  • Certifications in ISO, Facility Management, or Legal Compliance preferred.
  • Six Sigma Certification
  • Nice to Have :

  • Experience working with international stakeholders and matrixed reporting structures.
  • Exposure to disaster recovery, business continuity planning, or sustainability programs.
  • Proficiency in multiple languages (English, Hindi, regional preferred).
  • Passion for coaching, mindfulness, and corporate wellness initiatives is a plus.
  • About EisnerAmper

    EisnerAmper is one of the largest accounting, tax, and business advisory firms in the U.S., with more than 4,500 employees and 450 partners. Joining EisnerAmper means being part of an organization that is client-focused, accountable, principled, and relationship-oriented. Each member of the EisnerAmper team is passionate about rolling up their sleeves and working hard to help clients build success. Daily activity at the firm is fast-paced, varied, collaborative, and organized around shared accomplishments– with our clients and each other.

    Our firm provides a full menu of audit, tax, advisory, and compliance services to clients in industry sectors as diverse as financial services, health care, law, life sciences, manufacturing and distribution, non-profit, real estate, sports and entertainment, and technology.

    Our reach extends globally, with offices in India, the United Kingdom, Israel, the Cayman Islands, Singapore, and Ireland.

    About EisnerAmper India

    EisnerAmper (India) Consultants Pvt. Ltd. ('EA India') is a subsidiary of Eisner Advisory Group LLC ('EA Group'), which practices in an alternative practice structure with EisnerAmper LLP. EA India employees provide advisory services to clients of EA Group and audit services to clients of Eisner Amper LLP and comply with the professional standards applicable to each of EA India, EA Group and EisnerAmper LLP. EA India employees also provide operational services to EA Group and EisnerAmper LLP. The policies and procedures of EA India, including obligations of confidentiality and non-disclosure, apply to all services provided by EA India employees. All applicants are applying to positions for employment with EA India, and not EA Group or EisnerAmper LLP.

    EA India opened its first office in Mumbai in 2007. Over the years, our India footprint has expanded to include offices in Bangalore, Hyderabad and Ahmedabad. We are a culturally diverse pool of over 850 professionals supporting our global clientele from a range of startups to Fortune 500 entities.

    Should you need any accommodations to complete this application please email : [HIDDEN TEXT]

    Preferred Location : Mumbai

    Skills Required

    Project Execution, Risk Assessment, Change Management, Budget Management, Vendor Management, Facility Management

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    Office Manager • Mumbai, India

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