Client Relationship Manager

We're looking for a dynamic leader to join as Senior Manager – Client Services. In line with our commitment to gender diversity, we especially encourage women applicants for this leadership role. The successful candidate will be responsible for building long-term relationships with international clients, investigating and determining client needs, and managing a team of marketing executives to deliver strong results across multiple accounts. The ideal candidate will have a strong understanding of digital marketing channels, including PPC, SEO, and social media, and be able to drive results and grow accounts.

Key Responsibilities :

• Client Relationship Management :

Build and maintain long-term relationships with international clients to ensure satisfaction and loyalty.

Investigate and determine client needs and wants with digital marketing initiatives.

Manage a team of marketing executives to deliver strong results across multiple accounts.

Provide guidance, training, and mentorship to team members to ensure they are equipped to execute digital marketing campaigns effectively.

Work with marketing teams to drive PPC, SEO, and social media results and increase the quality of leads.

Develop and execute digital marketing campaigns to achieve business objectives.

Keep abreast of the latest digital marketing trends, techniques, and technologies to suggest new and innovative ideas to grow accounts.

Develop and implement digital marketing strategies to stay ahead of the competition.

Participate in client meetings to discuss campaign performance, provide insights, and identify opportunities for growth.

Participate in new pitches to win new advertising accounts and grow the agency's portfolio.

Track and analyze campaign performance metrics (e.g., website traffic, conversions, ROI, etc.).

Provide regular reporting and insights to clients and stakeholders.

Manage digital marketing budgets and forecast future expenses.

Ensure budget allocation is aligned with business objectives and campaign performance.

Skills and Requirements :

Only CBSE and ICSE BOARD candidates ELIGIBLE

About Us :

We're an international team who specialise in building technology products & then helping brands grow with multi-channel demand generation marketing. We have in-house experience working for Fortune companies, e-commerce brands, technology SaaS companies & VC-funded startups.

We have assisted over a dozen billion dollar companies with consulting, technology, operations, and digital agency capabilities in managing their unique brand online.

We have a fun and friendly work culture that also encourages employees personally and professionally.

EbizON has many values that are important to our success as a company : integrity, creativity, innovation, mindfulness and teamwork. We thrive on the idea of making life better for people by providing them with peace of mind.

The people here love what they do because everyone from management all way down understands how much it means living up close-to someones' ideals which allows every day feel less stressful knowing each person has somebody cheering him.

Equal Opportunity Employer :

EbizON is committed to providing equal opportunity for all employees, and we will consider any qualified applicant without regard to race or other prohibited characteristics.

Flexible Timings :

Flexible working hours are the new normal.

We at EbizON believe in giving employees the freedom to choose when to work, how to work. It helps them thrive and also balance their life better.

Global Clients Exposure :

Our goal is to provide excellent customer service and we want our employees to work closely with clients from around the world. That's why you'll find us working closely with clients from around the world through Microsoft Teams, Zoom and other video conferencing tools.

Retreats & Celebrations :

With annual retreats, quarterly town halls, and festive celebrations we have a lot of opportunities to get together.

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Skills Required

Analytical Skills, Ppc, Social Media, Seo