Senior Team Lead

Location : Hyderabad

Job Responsibilities

Responsible for taking ownership and accountability of projects high complex projects

Estimate project deadlines for key clients

Ensure the team delivers projects as per timelines

Responsible for ensuring the quality of work

Responsible for completion of administrative tasks such PL, PT, Portal and GreytHR.

Participating in meetings and training sessions, providing effective feedback and input

Responsible for project allocation and resource management

Involve in project review meetings / kick off calls and prepare meeting notes

Monitor the team on compliance to process related tasks

Assist the Manager in preparing any reports / data pertaining to process / function

Assist the manager in ensuring balanced utilization of team

Take necessary corrective actions for non-compliance of process

Mentor analysts on project related tasks for all complex / critical projects

Prepare content for training the new hires and other skill set enhancement tasks.

Contributing to the overall departmental goals and objectives

Attend and participate in project review meetings and kick off calls

Prepare training documents for key / critical clients and take training sessions

Identify areas that need efficient methods and develop / suggest macros / scripts

Manage a team of direct reports on process, project delivery and performance

Ensure the direct reports meet the KPI parameters consistently throughout the year

Maintain individual metrics / compliance reports of direct reports

Conduct periodic performance reviews and provide feedback to direct reports

Ensure the skillsets of direct reports scale up based on the scope of projects

Identify and suggest career enhancement opportunities to direct reports

Specific Accountabilities

Adhere and complete all process related tasks on time

Effectively self-monitor project related follow up tasks (revision / changes etc.)

Interact with senior colleagues and Research Managers

Interact with functional teams – SP & PM and other stake holders as necessary

Participate in team meetings

Attend specific project meetings assigned by TLs / Trainer

Demonstrate ownership and flexibility in handling project and process related tasks

Adheres and completes all process related tasks on time

Effectively displays behavior consistent with Toluna values

Identify the training needs of Jr. Analyst, Associate Analysts and Analysts.

Effectively self-monitors project related follow up tasks (revision / changes etc)

Mentoring and coaching team members to scale up

Conduct meetings to resolve project / non-project situations

Provide quick solutions to pressing project issues

Contributing actively in process improvement and technology initiatives

Create back ups for key clients and ensure handoff is documented

Skills Required

Attention to detail in quality checking

Excellent written and oral communication skills

Quantum, SPSS and Crunch programming skills (at least 10 years of experience)

Strong quantitative and analytical skills

Strong interpersonal and communication skills

Ability to handle large and complex projects

Market research experience

Ability to problem solve at a short notice

Ability to work under tight deadlines

Qualification

Graduate in any discipline

MBA is preferred

Experience

10+ years’ experience in primary or secondary Market Research domain

Quantum, SPSS and Crunch programming skills

Experience on working with onsite clients / stake holders.

Experience working on high complex projects

Proven abilities to solve the data issues by providing valuable suggestions