MEP Manager

Responsibilities

• Patient & Family Support
• Provide emotional and psychosocial support to patients and families coping with illness, disability, or trauma.
• Help patients adjust to hospitalization, diagnosis, or chronic health conditions.
• Case Management
• Assess patient social, emotional, and economic needs.
• Develop care plans and coordinate follow-up services.
• Counseling & Crisis Intervention
• Offer individual and family counseling during grief, stress, or crisis.
• Support patients dealing with terminal illness, abuse, or mental health challenges.
• Referral Services
• Connect patients with external agencies for financial aid, rehabilitation, shelters, home care, or government schemes.
• Collaborate with NGOs and social service organizations.
• Discharge Planning & Continuity of Care
• Ensure smooth discharge planning by arranging support systems at home or in the community.
• Coordinate with doctors, nurses, and therapists to provide continuity of care.
• Health Education & Awareness
• Conduct awareness sessions on hygiene, disease prevention, rehabilitation, and mental health.
• Educate patients and families on available support systems and care practices.
• Documentation & Reporting
• Maintain patient case notes and service records.
• Prepare social assessment reports and share with clinical teams.
• Community Outreach
• Participate in health camps, screening programs, and community-based rehabilitation (CBR).
• Identify vulnerable groups and provide field-based support.
• Requirements
• Excellent communication and counseling skills
• Empathy, patience, and emotional intelligence
• Casework and community coordination skills
• Knowledge of government health and welfare schemes
• Strong documentation and reporting ability
• Problem-solving and crisis management skills
• Ability to work effectively in multidisciplinary teams
• Cultural sensitivity and ethical practice

Skills Required

Counseling, Case Management, crisis intervention, patient advocacy