Cluster Manager

Company Description

iVenus provides the best Apple experience, extending to our post-sales division with top-notch service, repair, and solutions. Our retail strategy features 'engineers' in front-facing roles, emphasizing 'sell by providing solutions.' iVenus offers walk-in service, sales, support, and upgrades for Apple products, including Macs, iPads, iPods, AppleTV, and Beats, with no appointment needed. We are an Apple Authorized provider for in and out of warranty services. Our diverse offerings include data recovery, remote support, leasing, and customized solutions, ensuring comprehensive support for our customers' technical needs and business goals.

Role Description

This is a full-time, on-site role for a Cluster Manager located in Rajkot. The Cluster Manager will oversee multiple store locations, ensuring operational excellence and consistent delivery of the best Apple experience. Day-to-day tasks include managing store performance, developing and implementing sales strategies, leading and mentoring store teams, and maintaining high standards of customer service. The Cluster Manager will also focus on driving sales, managing inventory, optimizing store layouts, and coordinating with the regional management to align with organizational goals.

Qualifications

• Skills in Store Management, Sales Strategy, and Team Leadership
• Experience in Customer Service, Operations Management, and Inventory Control
• Strong Communication, Problem-Solving, and Organizational Skills
• Ability to work in a fast-paced environment and adapt to changing priorities
• Minimum of 5 years of experience in retail management, preferably with technology products
• Proficiency in using retail management software and familiarity with Apple products
• Bachelor's degree in Business Administration, Management, or related field

Skills Required

Team Leadership, Software, Sales Strategy, Operations Management, Store Management, Customer Service, apple products , Inventory Control