Team Performance Leader

Location : Hyderabad

Job Responsibilities

• Responsible for taking ownership and accountability of projects high complex projects
• Estimate project deadlines for key clients
• Ensure the team delivers projects as per timelines
• Responsible for ensuring the quality of work
• Responsible for completion of administrative tasks such PL, PT, Portal and GreytHR.
• Participating in meetings and training sessions, providing effective feedback and input
• Responsible for project allocation and resource management
• Involve in project review meetings / kick off calls and prepare meeting notes
• Monitor the team on compliance to process related tasks
• Assist the Manager in preparing any reports / data pertaining to process / function
• Assist the manager in ensuring balanced utilization of team
• Take necessary corrective actions for non-compliance of process
• Mentor analysts on project related tasks for all complex / critical projects
• Prepare content for training the new hires and other skill set enhancement tasks.
• Contributing to the overall departmental goals and objectives
• Attend and participate in project review meetings and kick off calls
• Prepare training documents for key / critical clients and take training sessions
• Identify areas that need efficient methods and develop / suggest macros / scripts
• Manage a team of direct reports on process, project delivery and performance
• Ensure the direct reports meet the KPI parameters consistently throughout the year
• Maintain individual metrics / compliance reports of direct reports
• Conduct periodic performance reviews and provide feedback to direct reports
• Ensure the skillsets of direct reports scale up based on the scope of projects
• Identify and suggest career enhancement opportunities to direct reports

Specific Accountabilities

Skills Required

Qualification

Experience