Job description
Position - KAM
- Client Engagement : Proactively reach out to customers via phone callsto understand their needs,
preferences, and take orders.
Account Management : Maintain and nurture relationships with customers, ensuring satisfaction andloyalty.
Sales Growth : Identify opportunities to upsell and cross-sell our productsto maximize customervalue.
Order Coordination : Work closely with the operationsteam to ensure timely and accurate orderfulfillment.
Issue Resolution : Handle customer concerns or complaints effectively, ensuring prompt resolutionand maintaining a high level of satisfaction.
Follow-Up : Conduct follow-up callsto ensure customer needs are met and to encourage repeatbusiness.
Reporting : Maintain detailed records of interactions and sales activities, providing regular updateswhen required.
Apply now-