IAM Support Consultant

Description

Exostar - The Company :

Exostar's cloud-based platforms create exclusive communities within the Aerospace and Defense, Life Sciences, and other highly regulated industries where members securely collaborate, share information, and operate compliantly. Within these communities we build trust. By analyzing community data, we provide insights and intelligence, enabling organizations to make better, timelier decisions, to mitigate risk, and operate more efficiently.

Position Overview :

We are looking for a highly skilled and proactive IAM Consultant to join our UK-based Managed Services team. This is a client-facing position that demands strong technical expertise in Identity and Access Management solutions, with a particular focus on IBM ISVG and related platforms. You will be responsible for implementing and managing IAM solutions, resolving complex access issues, and collaborating with clients and internal teams to enhance security and streamline identity processes.

This role is ideal for professionals with a solid background in IT security and a passion for delivering innovative IAM solutions that support business objectives.

Responsibilities : Your day if you join us :

• Administer and maintain IAM platforms such as IBM ISVG and Exostar's Access : One, ensuring operational efficiency and secure access controls.
• Manage user identities, roles, and access privileges across IAM systems and integrated applications.
• Provide Level 1 and Level 2 support for the IAM platform, ensuring timely resolution of access and identity issues.
• Analyze and troubleshoot live log files to identify and resolve errors proactively during support operations.
• Troubleshoot and resolve complex access and identity-related issues, including replicating customer environments for detailed diagnostics.
• Collaborate with clients to assess IAM needs and deliver tailored solutions aligned with security and compliance requirements.
• Document technical issues, resolutions, configurations, and contribute to internal knowledge bases and standard operating procedures.
• Partner with engineering teams to design, develop, and implement IAM solutions.
• Drive continual service improvement by identifying areas for optimization in IAM systems, workflows, and processes.

Basic Qualifications : You meet our 'must-haves' for this role if :

Preferred Qualifications – You are exactly who we are looking for if you :

Skills Required

Oauth2, Saml, Active Directory, Ldap, Sql, Docker, Application Servers, Rest Apis, Log Analysis, Http Servers, Web Services