IAM Administrator

Job Description

Experience - Minimum 4+ years min in IAM only. Total IT Experience will be min 5+ Years.

Main Responsibilities

• Provision access for New Hires by creating AD accounts, application accounts, and Network Access.
• Process all off-boarding activities to ensure all accounts and Network access are disabled.
• Provide Network shared drive and folder access, ensuring the practice of least privilege.
• Create Mailboxes, Distribution Groups, Shared Mailboxes, and Resources in the Exchange Admin Console.
• Process access requests via the Service Now Access Management queue
• Troubleshoot and resolve any incidents pertaining to access requests / IAM tickets promptly
• Consultant / Contractor / Temp AD account extensions
• Ensure the confidentiality of sensitive information.
• Document and follow established IAM processes
• Educate Users on IAM processes.
• Assist with audit-related requests.
• Review, document, and adapt the IAM policies, procedures, standards, and guidelines as and when needed.
• Continuously find means and ways to improve operations, streamline work processes, and work cooperatively and jointly with various teams to provide quality service.

Knowledge & Skills

Education / Experience Requirements

Skills Required

Azure Active Directory, Active Directory, Service Now