Job Description
This is a remote position.
mail : - info@naukripay.com
telecaller job involves making outbound calls to promote products / services and handling inbound calls for inquiries and complaints. Key responsibilities include generating leads, persuading customers, resolving issues, maintaining call records, and meeting sales targets. Skills like excellent communication, a persuasive attitude, and CRM familiarity are essential.
Key responsibilities
Outbound calls : Contact potential and existing customers to promote products or services, explain features and pricing, and generate sales.
Inbound calls : Handle customer inquiries, provide information, and resolve complaints or issues.
Lead management : Generate sales leads and follow up with prospects to convert them into customers.
Customer relationship management : Build rapport with customers, maintain accurate records of interactions, and update CRM systems.
Sales and data analysis : Meet sales targets, process orders, and provide feedback from customer conversations to the sales or support team.
Required skills and qualifications
Communication : Strong verbal communication and interpersonal skills to engage effectively with customers.
Persuasion : The ability to persuade customers and handle objections professionally.
Technical skills : Basic computer skills, familiarity with CRM software, and the ability to use telephone systems.
Problem-solving : Ability to understand customer needs and provide suitable solutions.
Other : Good time management, multitasking, and the ability to work under pressure are often required. A high school diploma or a bachelor's degree is typically needed.
Requirements
HR
Telecaller • mumbai, MH, in