Lead Analyst - Dgtl. Trnf.

Job Description

We are seeking a highly skilled Design Thinking Facilitator with extensive experience in leadership interactions for driving digital transformation and innovation. As a facilitator, you will be responsible for leading and delivering end-to-end service design projects, facilitating workshops, and evangelizing design thinking methodologies within WNS.

Key Responsibilities :

• Primary and secondary research to unearth market & customer insights, journeys, personas, etc
• Support and facilitate design thinking workshops and trainings with CXO level stakeholders to set a vision and develop strategic plans and roadmaps for digital transformation
• Design, collate and collaborate to put together the content and toolkit required for client workshops – Miro boards, ideation toolkits, presentations, prototypes, etc
• Lead end-to-end strategy projects
• Participate in proposals and pitches to embed design thinking in projects and drive the utilization and revenue through DT talent in the team
• Design and lead customer research and gather insights to drive innovation and digital transformation
• Create and maintain relationships with clients and stakeholders
• Evangelise Design Thinking within the organization by designing / curating materials for internal stakeholders to learn and practice design thinking

Qualifications

Additional Information

If you are passionate about driving innovation and digital transformation through design thinking methodologies and have a track record of successful leadership interactions, we encourage you to apply for this exciting opportunity.