Associate Vice President - IT Operations

Key Responsibilities :

We are looking for experienced professionals who can engage with clients and guide them on their data journey. A critical requirement of this role will be your ability to understand our client's industry and their business needs and design solutions that can help address those needs. This 'pre-sales' activity is a crucial differentiator for us to win new deals and it requires a strong understanding of our offerings and great verbal and written communication skills. You will be responsible for working with the leadership at Netscribes to help define the strategy for this line of business and implement that strategy.

Process and Technology Consulting for clients to transform and automate their current operations using key technology levers like Web and mobile , Cloud, Analytics , Artificial Intelligence and ML & other custom solutions.

• Pre-Sales / Solution consultant shall be responsible for positioning and selling digital transformation solutions to customers.
• Interact with clients, perform data analysis, assess processes and systems, and make recommendations on client initiatives.
• The ideal candidate should be hands on and possess an understanding of intelligent / Hyper Automations solutions etc. S / He would have a keen interest in other complementing technologies e.g. Machine Learning, Natural Language Processing, Pattern Recognition, Text Analytics etc.
• Engaging with sales / pre-sales team and supporting the RFx's by identifying the automation opportunities and designing the solutions, commercial proposals, demos and bid defence.
• Work on Process improvement / Business Process Re-engineering initiatives across the lifecycle stages Diagnose gaps, issues in existing set-up and leverage Digital technologies to get the proposed solution
• implemented
• Design customer journeys with a focus on customer centricity and customer experience
• Ability to identify issues, understand end user pain area
• Ability to strategize and curate solution based on identified issues
• Assist in Business Development, proposals and proposition creation
• Comfortable working and interacting closely with the C – Suite executives and can work independently in a collaborative environment
• Experience in Digital Transformation | Business Transformation | Digital Strategy | Consulting is a required
• Program and Project Management skill is a plus Support the account management team in working on proactive proposals and demonstration of our solution stack to end customers
• Work closely with practice teams on upselling and cross selling automation ideas in existing customer base
• Superior organization skills with the ability and desire to balance multiple projects of varying complexity at the same time

Education :

Graduates only (please ignore pursuing / drop out / 12th or 10th pass)

Skills Required

Operations, It Services, Ites, Sdlc, Presales