Billing & Accounts Administrator (AP / AR)

Role Purpose Own Telelink’s end-to-end billing and collections cycle and keep cashflow smooth. You’ll raise accurate invoices, manage accounts payable / receivable, reconcile bank feeds, and provide clean month-end numbers so the team can move fast.

Key Responsibilities Billing & Invoicing

Generate sales invoices from CRM / work orders; maintain price lists & contract terms.

Issue credits / adjustments; ensure GST / BAS compliance and correct chart coding.

Accounts Receivable

Allocate receipts, monitor ageing, follow up overdue accounts, and manage payment plans.

Reduce DSO through proactive reminders and clear dispute resolution.

Accounts Payable

Process supplier invoices & expenses, match to POs, schedule payments, maintain vendor records.

Banking & Reconciliations

Daily bank feed reconciliation; investigate variances; maintain petty cash / corporate cards.

Reporting & Compliance

Weekly AR / AP summaries, cashflow forecasts, month-end journals and accruals.

Support BAS preparation with external accountant; maintain audit-ready records.

Process & Systems

Improve billing workflows and approval paths; document SOPs.

Keep finance data in sync between Xero / MYOB (or equivalent) and the CRM.

Internal & Customer Support

Be the first point of contact for invoice queries; support Sales / Projects with quote-to-cash hygiene.

Success Metrics (KPIs) Invoice accuracy ≥ 99%

DSO trending down and within target

AR >

60 days AP processed on time (100% by due date)

Month-end close completed within 5 business days

Skills & Experience 2–4+ years in billing, AR / AP, or accounts admin (SMB environment ideal).

Proficient with Xero or MYOB , Excel / Google Sheets ; comfortable with CRMs (HubSpot / Zoho / Salesforce).

Solid understanding of GST / BAS, credit control, and reconciliations.

High attention to detail, confidentiality, and customer-friendly communication.

Nice to have : telecom / IT services experience; exposure to recurring / subscription billing.

Qualifications Cert IV in Accounting & Bookkeeping (or similar) preferred; equivalent experience considered.

Police check / working with vulnerable people clearance (or willingness to obtain) appreciated.

What We Offer Stable, long-standing Adelaide business (40+ years) with supportive team.

Flexible hours and hybrid work options.

Training on our systems and products; clear processes and room to improve them.