Test Manager (Life Insurance)

Role - Test Manager / Senior Test Manager

Role Objective : To lead and manage Quality Assurance delivery across multiple workstreams, driving the evolution of a Test Center of Excellence (TCOE), fostering an automation-first mindset, and preparing the team for next-gen AI-led QA technologies in a dynamic project environment.

Key Responsibilities :

1. TCOE Leadership & Automation Strategy

Establish and evolve the Test Center of Excellence (TCOE) to drive standardization, best practices, and governance.

Promote and implement an “Automation First” approach, tightly integrated with DevOps and CI / CD practices.

Continuously assess and identify automation opportunities across application portfolios.

2. Multi-Stream Delivery Management

Manage QA delivery across various project portfolios, including Change Requests (CRs) and application enhancements.

Ensure alignment of testing activities across functional, regression, performance, and automation efforts.

3. Agile & Adaptive Project Planning

Create robust and adaptive QA plans to support frequently changing business and technical

requirements in Agile and hybrid environments.

Collaborate with stakeholders to align testing efforts with evolving priorities.

4. Team Leadership & Culture Building

Foster a collaborative and high-performance QA culture that values accountability, motivation, and continuous improvement.

Guide and mentor team members, nurturing leadership and technical capabilities.

5. Stakeholder Communication & Customer Agility

Act as the primary QA contact for stakeholders, ensuring transparency, responsiveness, and alignment with customer expectations.

Embrace agility in customer environments with optimism and solution-oriented planning.

6. Upskilling & AI-Led Technology Enablement

Lead upskilling efforts for the team in emerging QA technologies, especially AI and ML-driven testing tools and practices.

Encourage innovation through AI-focused pilot projects and continuous learning paths.

7. Quality Governance & Metrics

Implement strong QA governance for all projects, ensuring standardization and control.

Drive daily, weekly, and monthly reporting to provide visibility into quality metrics, test coverage, defect status, and automation progress.

Use QA metrics to inform decision-making and promote early issue resolution.

8. Expertise in Automation Tools

Maintain hands-on knowledge and strategic expertise in top 5 automation tools (both open-source and licensed) across mobile, web, mainframe, and API platforms.

Example tools include :

Web : Selenium, TestComplete

Mobile : Appium, Kobiton

API : Postman, REST Assured

Mainframe : IBM Rational Functional Tester (RFT), Micro Focus UFT

CI / CD & Test Orchestration : Jenkins, GitHub Actions, Azure DevOps

Evaluate and recommend appropriate tools based on project needs, scalability, and RO