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Team Lead- Outbound Sales (3 Days Left)

Team Lead- Outbound Sales (3 Days Left)

TPIndia
20 days ago
Job description

Team Leader – Voice Process (Banking / Sales)

Location : Mansarovar, Jaipur | Salary : Up to ₹3.9 LPA | Work Days : 6 Days | Joining : Immediate

Education- Any Grad / Intermediate

Key Responsibilities :

  • Lead and manage daily operations and team performance.
  • Maintain MIS reports, rosters, and performance data.
  • Drive KPIs : AHT, Shrinkage, Attrition, Occupancy, NPS / C-SAT.
  • Handle HR-related issues and staff development.
  • Coordinate with clients for daily updates.
  • Ensure process compliance and suggest improvements.

Requirements :

  • Minimum 2 years in voice process; 1 year as Team Leader (on paper).
  • Strong communication in English & Hindi.
  • Experience in BPO, Banking / Sales customer service.
  • Hands-on with team management and KPI tracking.
  • Virtual Interview Only One round.

    Only Immediate joiner can be eligible.

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