Last Mile Operations Manager

Key Responsibilities and Deliverables :

• Vehicle Sourcing : Procure all types of last-mile delivery vehicles, including sourcing from individual owners.
• Vendor Database Development : Build and maintain a comprehensive database of vendors to support operations.
• Customer Requirement Fulfillment : Ensure customer needs are met following company Standard Operating Procedures (SOPs).
• Operations Team Development : Lead and develop the operations team to enhance performance and efficiency.
• Branch P&L Management : Oversee and manage the Profit and Loss (P&L) for the branch's hyper local movements.
• Service Level Improvement : Implement strategies to enhance service levels and ensure commitment to performance.
• Timely MIS and Billing : Ensure Management Information System (MIS) reports and billing processes are completed accurately and on schedule.

Essential Skills and Qualifications :

Skills Required

Supply Chain, Logistics, Vendor Management, Fleet, last mile