Business Operations Lead
Matrimony.com LimitedChennai, Republic Of India, IN19 days ago
Job descriptionCoordinate with the Board and prepare reports, meeting notes, and action trackers for Board and leadership reviews. Assist in planning and organizing quarterly and annual Board meetings. Ensure follow-ups on key decisions and timely communication between the CEO’s office and Board members. Drive alignment across departments by monitoring project progress and ensuring timely execution. Identify gaps, bottlenecks, and opportunities for process improvement. Maintain confidentiality and exercise discretion on sensitive matters. Draft executive briefs, communication notes, and internal updates for the CEO. Partner with functional heads (Product, Marketing, Finance, HR, and Operations) to ensure effective collaboration. Represent the CEO’s office in internal and external meetings, when required. Strong analytical and problem-solving abilities. Excellent communication, writing, and presentation skills. High learning agility and ability to work under ambiguity. Strong stakeholder management and interpersonal skills. Maturity, confidentiality, and discretion when handling sensitive information. Proficiency in MS Excel, PowerPoint, and business analysis tools. MBA / PGDM from premier institutes (IIMs, ISB, XLRI, SPJIMR, FMS, MDI, or equivalent) At least 2 years of experience in consulting background in one of the Big 4's. BharatMatrimony and 200+ matrimony brands segmented on religion, languages, communities, and occupation. Jodii : An exclusive matchmaking app for non-degree holders in 9 Indian languages Assisted Service and EliteMatrimony : Personalised services for the HNI, NRI and Premium segment of customers Wedding Bazaar : Largest wedding services provider. Mandap.Com : Largest online wedding venues platform. MakeMyWedding : Personalized & curated wedding planning services. MatchAstro : It is an exclusive astrology app for marriage, love, and relationship ManyJobs : Employment platform targeting grey collar workforce. In vernacular language for the Tamil Nadu market (initial phase) and with some of industry first features for both companies and candidates Luv.Com : A next generation serious relationship app
Location : Chennai (Work from Office)
Role Overview :
The Chief of Staff will work directly with the CEO, providing strategic, analytical, and operational support on key business initiatives. This role is designed for a high-potential MBA graduate who aspires to gain exposure to strategic decision-making, business planning, and cross-functional collaboration at the leadership level.
This position offers an accelerated learning curve, close mentorship from the CEO, and visibility into the company’s overall direction, performance, and governance.
Key Responsibilities :
Strategic Planning & Business Execution
- Support the CEO in planning, tracking, and executing company-wide strategic initiatives.
- Conduct business research, competitor benchmarking, and data-driven analysis to aid decision-making.
- Prepare and review strategic presentations, business reports, and dashboards.
- Work on cross-functional projects that have high organizational impact.
Board & Leadership Coordination
Operational Excellence
Communication & Stakeholder Engagement
Skills & Competencies Required :
Education & Experience :
About Matrimony.Com
Matrimony.Com Ltd, a Great Place to Work Certified Wed-Tech company listed on the BSE and NSE, is a leader in matchmaking and wedding services. Its flagship brand, Bharat Matrimony, is the largest and most trusted matrimony brand (Brand Trust Report 2014) spanning customers across the entire economic strata. The company serves over 8 million members with the support of 2,900+ associates and a network of 130+ company-owned retail outlets.
Key Offerings
Matchmaking Services :
Wedding Services :
New Initiatives & Verticals
International Presence
Matrimony.Com has successfully expanded into international markets, with UAE operations
thriving for 4+ years and Bangladesh operations commencing in 2021. With a mission to
dominate the $55 billion wedding services industry.
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Operation • Chennai, Republic Of India, IN
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