Operations and Process Excellence Lead
CCS Global TechRepublic Of India, IN21 days ago
Job description10–20 years of leadership experience in IT services / staffing operations. Excellent communication and stakeholder management skills with the ability to influence without authority . Degree in CS / IT + MBA (preferred). Global experience is mandatory.
We’re Hiring : Senior Manager / Director of Operations
Location : Remote (Working EST hours : 6 : 30 PM – 3 : 30 AM IST)
Company : CCS Global Tech
Are you a strategic business operations leader ready to drive excellence in IT Services & Staffing? We are seeking an experienced Senior Operations Manager / Director of Operations to lead and optimize internal business operations, SOPs compliance, ERP Implementation and Automation and foster cross-functional collaboration across our global teams.
Key Responsibilities :
- Oversee end-to-end internal operations for IT services and staffing engagements.
- Develop and implement SOPs, ERP Implementation and Automation and Process Excellence.
- Drive process automation and ERP integration to enhance efficiency.
- Partner with cross-functional teams (Sales, HR, Technology, Delivery) to ensure seamless client service.
- Conduct audits, risk assessments, and deliver executive-level reporting.
- Champion continuous improvement and innovation in operations.
What We’re Looking For :
About Us :
CCS Global Tech and Helm360 are US-headquartered IT solutions companies with 20+ years of global experience. We deliver IT consulting, cloud solutions, BI, ERP, staffing, and managed services to Fortune 500 clients and government entities.
www.Helm360.Com /
https : / / ccsglobaltech.Com /
#Hiring #BusinessOperations #ProcessImprovement #ProcessExcellence #ERPImplementation #SOPFormation #Automation #ContinuousImprovement #Compliance
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Operation Excellence • Republic Of India, IN
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