Platform Operations Manager

Position Summary :

Our partner, a global enterprise unifying its platforms into a single integrated ecosystem, is seeking a Business Applications Manager to lead enterprise systems across SAP, Salesforce, Azure, analytics, and core infrastructure. You will oversee application operations, incident response, and enhancements while guiding architecture and design decisions that support finance, sales, supply chain, and HR. The ideal candidate will bring broad IT expertise to evaluate systems, enforce security and compliance, and align applications with business needs. You will lead a team of functional leads and engineers, establishing KPIs, SLAs, and governance practices from the ground up. As the team scales, you will drive operational excellence while enabling continuous improvement and project delivery. This is a hands-on leadership role shaping the foundation of a unified platform built for global growth.

Experience and Education :

• BS in Computer Science, Information Technology, Arts or equivalent experience / field
• 10+ years in enterprise IT or applications leadership
• Background in SAP and enterprise application environments
• Experience spanning applications and infrastructure operations
• Managed delivery for ERP, CRM, analytics, and cloud platforms
• Proven history of building operational KPIs and governance from scratch
• Directed teams of 20+ with functional leads reporting in

Skills and Strengths :

Primary Job Responsibilities :