AR Collections Specialist

Job Position : AR Collection Specialist

We currently have an excellent opportunity for an Accounts Receivable Collection Specialist to join our team. The Accounts Receivable Collector is responsible for verifying, entering and posting Accounts Receivable data through the use of a computer terminal. Analyze and verify correctness of accounts and make regular collection calls to customers to ensure timely receipt of payments.

Job Role & Responsibilities : -

• Review aging report on a daily basis. Research credits / over-payments immediately.
• Maintain daily contact with delinquent accounts receivable customers and resolve discrepancies on a timely basis by providing necessary information, as requested (either through telephone, e-mail etc.).
• Maintain up-to-date customer contact log via screen notes by recording dates, times and contents of telephone conversations / e-mail correspondence.
• Review assigned portion of credit hold report every day and respond immediately to credit hold email alerts to ensure the timely release of orders when allowable.
• Assist Credit / Collection Supervisor in establishing and maintaining credit lines by obtaining information through written requests or telephone contact to obtain financial information. Maintain corporate cash flow and keep bad debts to a minimum by making collection calls daily or as needed.
• Serve as backup to other department members by being cross-trained in all phases of Accounts Receivable department i.e. : billing, credit, collections, and customer account maintenance.
• Obtain customer credit card information and forward for processing.
• Apprise Credit / Collection Supervisor and / or Controller of Key Accounts (past-due and / or problem accounts) through monthly discussions and review of the aging report.

Education & Experience Required

Additional Information