ServiceNow Developer

Job Description – ServiceNow Developer / Consultant

Experience : [5–10 Years]

Employment Type : Full-time

Role Overview :

We are seeking an experienced ServiceNow Developer / Consultant with deep expertise in IT Service Management (ITSM) modules and hands-on skills in customization, scripting, and integrations. The role requires strong technical proficiency in ServiceNow platform development, including workflows, automation, APIs, and Service Portal customization.

Key Responsibilities :

• Design, develop, configure, and customize solutions on the ServiceNow platform.
• Work extensively across ITSM modules including Incident, Change, Problem, and Knowledge Management.
• Develop and modify Workflows, Business Rules, Script Includes, Client Scripts, and UI Policies.
• Create and support REST integrations and develop custom APIs to integrate ServiceNow with other enterprise systems.
• Customize and enhance the Service Portal to improve user experience and service delivery.
• Collaborate with stakeholders to gather requirements and translate them into technical solutions.
• Ensure solutions follow ServiceNow best practices for maintainability, scalability, and performance.
• Participate in testing, troubleshooting, and resolving platform-related issues.
• Stay updated with the latest ServiceNow features, capabilities, and releases.

Required Skills & Qualifications :