Learning Management System Administrator

Duties :

• Creating activating and deactivating internal and external user accounts within the LMS
• Enrollment of internal and external customers to training courses as directed by Training Operations
• Enrollment of internal users to recertification and online courses
• Enrollment of external users to product recertification courses as directed by Training Operations
• Facilitate the generation of certificates for external Users as required for regional training centres
• Liaise with the Global Training & Development Department to ensure LMS processes continue to meet business requirements
• Administer User access permissions and roles within the LMS
• Provide assistance in the administration of Service Tokens
• Provide assistance to the Learning Management System Coordinator role
• Maintain a Learning Object (LO) naming convention
• Responsible for generating monthly reports for Line Manager (as required)
• Provide assistance to stakeholders in the creation of reports
• Assist the Online Training Team with course creation and loading of eLearning content on the LMS
• Identify and escalate any obstacle that may negatively impact LMS functionality and User Experience
• Comply with Company health safety and environmental policies
• Have an awareness of Works Council agreements and Information Security Management System (ISMS) to aid in LMS configuration compliance
• Liaise with Learning Management System Coordinator role to ensure timely resolution of support or technical issues
• Escalation of any SSO datafeed or related issues to LMS Coordinator or Line Manager

Planning and Decision Making :

Impact and Scope :

Key Internal and External Relationships :

Qualifications :

Technical Knowledge and Skills :

Competencies and Abilities :

Additional Information :

Job Purpose : To support Services Department in providing a high quality filed service to our customers at site in 24 x 7 environment. The Services Department is the interface between external customers internal departments such as stores sales commercial procurement finance etc. and the Field Service Engineers. The Services team requires the ability to deal effectively with all customers and to be able to manage customers expectations appropriately and with the objective of achieving required levels of satisfaction and recommendation from customers.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.

At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website ( Careers - Smiths Group plc)

Remote Work : No

Employment Type : Full-time

Key Skills

Farm,IT Business Analysis,Home Care,Fleet,Credit Operations

Department / Functional Area : Marketing

Experience : years

Vacancy : 1