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Digital Channel Manager

Digital Channel Manager

OZONE PHARMACEUTICALS LIMITEDDelhi, Republic Of India, IN
7 days ago
Job description

Hiring : E-Commerce Lead (8–13 Years Experience)

About Ozone Pharmaceuticals Ltd.

Ozone Pharmaceuticals Ltd. is one of India’s leading healthcare and wellness companies, known for innovation, trust, and high-quality products in the pharmaceutical and beauty categories. With a strong digital-first vision, we are building scalable brands for the modern consumer.

We are committed to being an Incredible Place to Work —prioritizing people, culture, and a collaborative environment that inspires growth, ownership, and excellence.

Role : E-Commerce Lead

We are looking for a seasoned professional to lead our D2C and marketplace business (Nykaa, Amazon, Flipkart, etc.). The ideal candidate must come only from an e-commerce brand background with a proven track record of driving revenue, optimizing performance, and managing full-channel P&L.

Key Responsibilities

1. Business & Revenue Ownership

  • Own topline & bottom-line for all e-commerce channels.
  • Build annual / quarterly business plans and drive execution.
  • Manage cross-channel marketing budgets and ensure strong ROI.
  • Identify & expand into new channels.

2. Channel Operations & Growth

  • Monitor daily sales, traffic, conversion, pricing, stock & customer feedback.
  • Ensure competitive pricing & product availability.
  • Work with performance, creative & content teams for campaign excellence.
  • Improve funnel metrics & conversion efficiency.
  • 3. Vendor & Marketplace Relations

  • Manage marketplace relationships and Joint Business Plans (JBPs).
  • Drive visibility campaigns, growth initiatives & platform-specific strategies.
  • Coordinate with supply chain for accurate inventory & fulfilment SLAs.
  • 4. Marketing & Analytics

  • Oversee performance marketing, SEO, CRM, and influencer strategies.
  • Optimize spends based on CAC, ROAS & performance trends.
  • Maintain strong KPI tracking and reporting discipline.
  • 5. Operations & Customer Experience

  • Ensure seamless order fulfilment and delivery.
  • Monitor returns, escalations & operational SLAs.
  • Work closely with finance on reconciliation & reporting.
  • Qualifications

  • Bachelor’s degree in Marketing / Business;
  • MBA / PG preferred.

  • 8–13 years of experience in eCommerce / Digital Growth , with full P&L handling.
  • Hands-on experience with Amazon, Flipkart, Nykaa, and D2C platforms.
  • Strong analytical skills;
  • proficiency in ads managers & marketplace dashboards.

  • Experience in funnel optimization & conversion improvement.
  • Excellent stakeholder management & cross-functional collaboration.
  • Passion for premium beauty & digital storytelling.
  • Candidate Profile

  • Age : 30–40 years
  • Experience Areas : Ecommerce, Digital, Marketplace, D2C
  • Sector Preference : Only from an e-commerce brand
  • Organization Preference : Digital & D2C-focused companies
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    Channel Manager • Delhi, Republic Of India, IN

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