In this role, you will have the opportunity to work closely with our customers as part of a Nokia VNO support team working 24 / 7 which includes night shifts. Majority of the work demand supporting Customer with Production Issues during automation of the Network deployment .
Challenging roles of real time debugging of the issue and quick resolution for networks Responsibilities :
- Actively involved in troubleshooting production defects in customer environment
- Escalate to next level support based on the priority of the issue .
- Understand customer demands and communicate effectively on the nature of the issue and possible
service Required :
Overall 5+ years of relevant IT experience, in area of Software development and test Automation.Should have end to end working experience in Automation development in cloud native environment.Automation using Python, JavaScript.Awareness of SQL is an additional advantage.Networking knowledge is added advantage.Knowledge of Automation using TOSCA, mistral engine.OpenShift, Docker, Helm and container technology experience is essentialExperience troubleshooting cloud-native applicationsPrior experience working in Linux environment is must.(ref : hirist.tech)