Customer Service Officer - MF

Roles and Responsibility

• Handle customer inquiries and resolve issues professionally and courteously.
• Provide product information and solutions to meet customer needs.
• Build strong relationships with customers to ensure long-term satisfaction.
• Collaborate with internal teams to resolve complex customer complaints.
• Maintain accurate records of customer interactions and transactions.
• Continuously update knowledge of products and services to provide expert advice.

Job Requirements

Skills Required

issue resolution , Relationship Building