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▷ Apply in 3 Minutes! Elevate Your Career with Infosys BPM - Customer Support International Voice P

▷ Apply in 3 Minutes! Elevate Your Career with Infosys BPM - Customer Support International Voice P

Infosys BPMIndia
3 days ago
Job description

We Are Hiring Now : Customer Support – International Voice Process

Customer Support – International Voice Process

Location : Bangalore

Shifts : Rotational (Including US Night Shifts)

Joining : Immediate Joiners Preferred

Qualification : Full-time Graduates

Experience : 1 - 4 Years

Step into the World of Global Finance

Are you ready to be the voice of a leading Investment Management & Banking support team?

Join Infosys BPM and become a trusted partner to international clients in the financial services space.

What You'll Do :

  • ️ Handle international customer queries (voice) in a timely, professional manner
  • ️ Assist with investment account-related concerns, product support, and transactions
  • ️ Work with high-value clients in Investment Banking / Wealth Management
  • ️ Record, escalate, and resolve issues using CRM / ticketing tools
  • ️ Collaborate with global teams in a 24x7 high-performance environment
  • ️ Escalate complex issues following defined protocols
  • ️ Maintain professionalism while dealing with high-value international clients

✅ Preferred Candidate Profile :

  • Immediate joiners or candidates with short notice periods
  • Prior experience in voice-based customer service, especially in BFSI domain
  • Understanding of investment-related terminology and client servicing etiquette
  • What You Bring :

    Fluent English Communication Skills (International Standards)

    Knowledge or interest in Investment Banking, Portfolio & Wealth Management

    1 - 4 years of voice process / customer support experience preferred

    Strong problem-solving and customer-first mindset

    Flexibility for night shifts & willingness to work from office

    ✨ Why Choose Infosys BPM?

    Work with global financial clients

    Work with a global leader in BPM services

    Learn from the best in FinTech customer support

    Competitive salary, incentives & shift allowances

    Career development & learning opportunities

    Fast-track hiring for IMMEDIATE JOINERS

    Ready to Apply?

    Send your updated resume to :

    hanan.mir@infosys.com

    Subject Line : “Application for International Voice – Investment Support”

    Kindly Include the Following Details in Your Email :

    Full Name :

    Email ID &

    Mobile Number :

    Graduation Details (Degree, Year, University) :

    Date of Birth :

    Post-Graduation (If applicable) :

    Total Work Experience (in years) :

    ️ Relevant Experience (Customer Support) :

    Current / Previous Company :

    Current CTC :

    Expected CTC :

    Notice Period :

    Current Location :

    Comfortable with Night Shift? (Yes / No) :

    Join a team that’s redefining customer excellence in the financial world.

    Your career in global finance starts here!

    Warm Regards,

    Talent Acquisition Team

    Infosys BPM Ltd.

    Human Resources | INFY HR

    Bangalore | Global Locations

    Transforming Talent | Empowering Careers

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