Destination Consultant

Responsibilities

• Engage with clients to understand their travel preferences, budget, and purpose of travel.
• Recommend suitable destinations, travel packages, and experiences tailored to individual needs.
• Create customized domestic and international travel packages including sightseeing, accommodation, and activities.
• Stay up to date on trending destinations, seasonal offers, and partner promotions.
• Prepare travel quotes and finalize itineraries based on client approval.
• Handle bookings for flights (GDS and LCC), hotels, transfers, cruises, and local tours.
• Coordinate with DMCs (Destination Management Companies), hotels, and suppliers to confirm arrangements.
• Issue air tickets, vouchers, and travel documents efficiently and accurately.
• Serve as the single point of contact for clients from inquiry through post-travel feedback.
• Provide pre-travel briefings and on-trip assistance.
• Proactively engage past clients with new offers or personalized travel ideas to encourage repeat bookings.
• Resolve client issues or complaints with tact and professionalism.
• Maintain detailed records of all bookings and client communications.
• Work with internal teams to ensure visa documentation and insurance are processed in time.
• Coordinate invoicing and payment collection in line with company policies.

This job was posted by BTW Visa Services India Pvt Ltd from BTW Visa Services.

Skills Required

Gds, Visa Documentation