Senior Hospital Operations Manager

Skills :

Healthcare Operations, Hospital Workflow, NABH, Stakeholder Management, Clinical Administration, Hospital SOPs, Regulatory Compliance,

Senior Hospital Operations Manager

Location : Muddenahalli, Chikkaballapur, Karnataka

Experience : 812 years in hospital operations (minimum 3 years in a senior role)

Qualification : Masters in Hospital Administration / Healthcare Management / MBA (Healthcare preferred)

Employment Type : Full-time | 6-day workweek

Immediate Joining Preferred

Why Join Us

SMSIMSR is one of Indias most unique institutions a completely free rural medical college and hospital delivering world-class healthcare to underserved communities. As a Senior Operations Manager , youll play a key leadership role in managing daily hospital operations, ensuring seamless coordination across clinical and non-clinical departments, while driving service efficiency and patient satisfaction.

Key Responsibilities

Oversee hospital operations across clinical, paramedical, and support services

Ensure smooth functioning of departments such as IPD, OPD, ER, Diagnostics, OT, Pharmacy, Nursing Coordination, etc.

Lead and coordinate with cross-functional teams for workflow optimization and service excellence

Supervise patient flow, admission-discharge processes, bed occupancy, and inter-departmental coordination

Monitor hospital SOPs, infection control standards, accreditation requirements (NABH / NABL)

Collaborate with department heads and leadership for policy implementation and performance tracking

Handle grievance redressal and ensure high patient satisfaction

Train, mentor, and supervise mid-level operations staff and team leaders

Participate in audits, crisis response planning, and hospital safety drills

Provide regular MIS reports and dashboards to senior management

What We Offer

A dynamic leadership opportunity at one of Indias most mission-driven institutions

Exposure to end-to-end hospital management and administration

Competitive salary with housing and additional benefits (discussed during hiring)

Collaborative and value-based work culture

Skills Required

clinical administration , Regulatory Compliance, Stakeholder Management, Nabh