Qualifications & Skills
Strategic & Business Acumen
- 5+ years of experience in IT service strategy, digital workplace transformation, or platform modernization initiatives.
- Proven success managing IT-centric products focused on cloud migration, UCaaS, automation, and service improvement.
- Ability to translate technical solutions into business outcomes that resonate with both IT and executive leadership.
Consultative & Collaboration Skills
Exceptional client-facing advisory and communication skills.Ability to lead executive briefings, IT strategy workshops, and value realization planning sessions.Strong cross-functional collaboration skills across sales, delivery, product, and alliance teams.Technology Proficiency
Deep knowledge of cloud platforms (AWS, Azure, GCP), UCaaS platforms (Zoom, RingCentral, Webex, Teams Voice).Experience with ITSM and automation platforms (ServiceNow, Moveworks, Aisera).Familiarity with AIOps, predictive analytics, and infrastructure modernization best practices.Skills Required
Aws, Azure, Gcp, Servicenow