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Customer Care Representative

Customer Care Representative

Infosys BPMBengaluru, Republic Of India, IN
30+ days ago
Job description

Infosys BPM is Hiring - Launch Your Career in Customer Support!

Job Location : Bangalore

Mode : 100% Work from Office (WFO)

Who We're Hiring

We're on the lookout for Fresh Graduates who are enthusiastic and have a passion for customer excellence. If you’re looking to grow with a global leader, this is your chance to start strong!

Open Roles :

Customer Support – Voice Process

  • Provide first-level resolution and empathetic customer care
  • Handle objections, build rapport, and ensure smooth resolutions
  • Stay informed on product updates and tools
  • Log tickets, track cases, and ensure timely follow-up

What You Need to Bring

  • Excellent communication skills (written & verbal – English)
  • Willingness to work in US time zones (Night Shifts)
  • Any Full-time Graduate (No backlogs)
  • Commitment to 100% Work from Office (No Hybrid)
  • Readiness to complete client-specific training
  • Ability to handle 24x7 rotational shifts
  • Preferred : Basic understanding or any customer support certification

    🌐 Why Infosys BPM?

  • Work with global clients across industries.
  • Be part of a robust technology ecosystem that fosters innovation and growth.
  • Enjoy a collaborative culture, continuous learning, and career advancement opportunities.
  • 📩 Interested or Know Someone Who Fits the Requirement?

    Tag them in a reply mail or reach out directly to apply! Let’s build the future of customer service together.

    📩 Interested in this Opportunity? Let’s Get Started!

    If this role excites you and aligns with your experience, we’d love to hear from you! Please share your updated resume along with the following details to :

    📧 thulasi02@infosys.com

    📝 Candidate Information (Required for Screening)

  • Full Name :
  • Email ID & Mobile Number :
  • Graduation Details (Degree) :
  • Date of Birth :
  • Post-Graduation Details (if applicable) :
  • Total Experience :
  • Relevant Experience (Customer Service / Solution Design) :
  • Current / Previous Company Name :
  • Current CTC (₹) :
  • Expected CTC (₹) :
  • Notice Period :
  • Current Location :
  • 🚀 Apply Now and Take the Next Step in Your Career!

    We’re excited to connect with passionate professionals who are ready to make an impact.

    Warm Regards,

    Talent Acquisition Team

    📩 Infosys BPM Ltd.

    💼 Human Resources | INFY HR

    🌐 www.Infosysbpm.Com

    📍 Bangalore | Pune | Global Locations

    Transforming Talent | Empowering Careers

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    Customer Care Representative • Bengaluru, Republic Of India, IN

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