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Customer Engagement Specialist (Contract)
FRNDBengaluru, Republic Of India, IN8 days ago
Job descriptionAre available for full-time (In-Office) Are available for a duration of 6 months Should be highly proficient in English (International calling) Basic Excel knowledge Strong organisational skills and attention to detail. Excellent verbal and written communication skills. Ability to maintain confidentiality and handle sensitive information with discretion. Prior internship or work experience in a similar setup is a plus Impact at Scale : Be part of the next big wave in social connection, shaping experiences for millions across India, LATAM, and MENA. Rewarding Journey : Competitive compensation, equity options, and growth that parallels FRND’s explosive success. Learn with the Best : Collaborate directly with founders and industry pioneers, supported by stellar investors like Krafton, India Quotient, and Elevation Capital. Freedom to Thrive : Enjoy an unlimited leave policy and unparalleled ownership of your work. Product-Centric Mindset : Work in a company where products take centre stage, solving unique challenges with innovative solutions.
Responsibilities -
- Assist in sourcing, screening and onboarding candidates through various portals, social media, and internal databases.
- Maintain candidate databases and prepare hiring reports.
- Support employer branding initiatives on LinkedIn and other platforms.
- Understand customer goals, challenges, and workflows to provide tailored solutions that drive success.
- Collaborate with Product, Operations and Support teams to resolve customer concerns and enhance the user experience.
- Monitor customer engagement, usage metrics, and satisfaction levels to proactively address issues.
Requirements-
Note - The FRND team operates six days a week, with every second and fourth Saturday designated as a day off
About FRND
FRND is redefining the way people connect by building a social platform that’s not just engaging but also safe, inclusive, and fun. We’re a rapidly growing startup with a bold mission : to transform online interactions into meaningful relationships.
Why FRND?
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Customer Engagement Specialist • Bengaluru, Republic Of India, IN
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