Job Title :
Customer Service Executive – Banking Process (BPO)
Job Location : Mumbai
Job Type :
Full-Time | Night Shift | Rotational Shift
Job Description :
We are hiring Customer Service Executives for a leading Banking Process in a reputed BPO. If you're passionate about customer service and looking to grow in the banking domain, this is the opportunity for you!
Key Responsibilities :
- Handle inbound and outbound calls related to banking queries.
- Assist customers with account-related inquiries, transactions, and service issues.
- Provide accurate information and resolve customer complaints efficiently.
- Ensure customer satisfaction and maintain high service quality standards.
- Follow company protocols and compliance standards strictly.
Shift Details :
Shift : Night Shift (US / UK Hours)Timings : RotationalWeek Offs : RotationalTransport : Pick-up & Drop facility available (within specified limits)Salary :
Up to ₹40,000 In-Hand (Based on experience and skill set)Additional incentives and night shift allowance as applicableEligibility Criteria :
Qualification : HSC (12th pass) / Graduate (Any Stream)Experience : Freshers & Experienced candidates are welcomeCommunication : Excellent English communication skills (verbal & written)Location : Candidates must be based in Mumbai or willing to relocateBenefits :
Growth opportunities in the BFSI domainProfessional work environmentTransport facility (Pick-up & Drop)Paid training providedPF, ESIC & other statutory benefitsHow to Apply :
Interested candidates can share their updated resume or contact us directly at WhatsApp - 7045288819 / Calling No - 9137234426 .
Skills Required
Banking Knowledge, Customer Support, Problem Solving, Communication Skills, Data Entry, crm software, Call Handling, Financial Products, Time Management