Technical Support Engineer - Routing & Switching

Position : Technical Support Engineer.

Job Summary :

We are a fast growing Managed Service Provider with some of the leading Global Enterprises / Telecom Service Providers as our clients.

We are in the process of expanding our India Operations and looking for experienced and committed Network / System Engineers to be part of our Support Team.

BE / BSc / Diploma engineers with minimum 3 to 5 years of experience into Network and System Support.

Very good Understanding of TCP / IP and troubleshooting of Network Connectivity. Experience with routers, switches and security devices.

Role & Responsibilities :

If experienced in routing and switching the candidate should possess skills in the areas of troubleshooting enterprise networks with the following technologies :

• Routing Static routes, EIGRP, BGP and OSPF.
• Switching STP, UDLD, ARP, VTP, EtherChannels.
• IP Addressing & Subnetting.
• WAN MPLS, SDN circuits and interface related issues such as QoS, errors, discards, etc.
• Firewall , Access list , Stateful Inspection, NAT.
• VPN, Tunneling.
• Monitor performance and ensure system availability and reliability.
• Knowledge of ITIL practices and process is required.
• Strong research, investigation, and evaluation skills, with a structured approach to problem-solving.
• Very good Understanding of Server technologies, Server OS, Database & Applications.
• Experience with Windows Server OS, Linux.
• Experience in supporting Vmware , Storage etc.
• Good knowledge on DNS, DHCP, Filesystems etc.
• Effective skills and experience analyzing technology behavior and issue resolution.
• Liaise with TAC, vendors and other IT personnel for problem resolution-ability to work and effectively prioritize in a highly dynamic work environment that includes a global focus.
• Experience using Trouble-ticketing tools such as Servicenow / remedy for handling trouble tickets.

Other Requirements :

Job Location : Bangalore.

(ref : hirist.tech)