Onboarding Specialist - Mulesoft

Responsibilities  :

• Become a Salesforce subject-matter expert for MuleSoft, focusing on accelerating the initial 'time to value' for new customers.
• Deliver virtual expert engagements to educate and empower our customers to achieve business value through the Salesforce Customer 360 Suite of Products
• Provide relevant recommendations specific to customers business needs
• Apply consulting skills to uncover initial business use cases, setting the stage for long-term customer success.
• Engage with customers to navigate the setup and administration of their MuleSoft instance, ensuring a positive initial outcome.
• Co-create quick-start guides, enablement guides, and playbooks aligned with customer needs.
• Build positive relationships with both internal and external business partners, contributing to broader goals and growth.
• Actively leverage and contribute to the overall knowledge base and expertise of the community

Requirements :

Preferred Qualifications and Skills :

Skills Required

Administration, Salesforce, usage, Consulting, Focus, Subject Matter Expert, Deployment, Management, Recruitment