This job offer is not available in your country.

Citrix Vitual Desktop and Apps on Xenserver / VMWare,StoreFront,NetScaler

Tata Consultancy ServicesBangalore Urban, Karnataka, India

5 days ago

Job description

4-6 Yrs

Bangalore

Services description :

Client Virtualization services provide various Secure Virtual Desktop Services for SAP employees and partners to access their desired applications and perform mission critical tasks securely and flexibly from anywhere and any device.

Several Citrix technologies are used in the SAP virtualization infrastructure for delivering the services to the users viz :

XenDesktop / WTS (Windows Terminal Server)
Provisioning Services
XenServer / VMWare ESXi
NetScaler
StoreFront
Citrix DAAS (Desktop As A Service)

Citrix Environment has -

Over 1500+ virtual Citrix XenDesktop Servers.

More than 7000 VDI’s

Citrix Workspace (for Client devices)

Citrix Workspace for HTML5 (for supported browsers on Client devices only)

Technical Tasks / Activities :

Responsible for performing troubleshooting of tickets for Citrix environment and driving towards resolution.

Installation / configuration / managing XenDesktop farm (latest version 7.x)

Advanced - Should be managing Xen Server farm at multiple sites.

Creation of Citrix VM / Clone providing them via provisioning server

Backup / hot fix installation on XenServer

Handle & Monitor Netscaler, Cloud Connectors, Storefront Servers.

Manage Published VDI solution through Apache Cloudstack.

Publishing applications\Desktops via Citrix DaaS

Handle all tickets escalated by Field IT or Service Desk or forwarded from other service teams.

Build / test Citrix / WTS software packages based on SAP release cycles

Publish, update and support Citrix / WTS software packages

Apply common updates on Published Apps

Support and maintain test & production environment

Support and maintain all scripts / settings that are used in the environment

Build / deploy / decommission virtual servers (IMAC activities)

Provide access to the environment via predefined groups in SAP directory services

Perform evaluation and testing of any new Citrix client

Perform periodic and emergency systems maintenance including patching.

Coordinate with third-party suppliers and SAP internal departments on related support activities.

Support multi-cloud platforms.

Review the SCOM alerts

Proactively monitor all the critical applications\Desktops every six hours

Process Expectations :

Follow agreed processes and procedures for ticket resolution.

Have a pro-active approach to identify, co-ordinate and resolve tickets

Be a team player and interact / help team members / cross functional teams to achieve faster issue resolution

Follow / improve SLA resolution timings.

Adhere to incident, problem and change management processes.

Participate in team meetings as per the agreed governance model.

Engage SAP CTW experts, if required as per service catalog RACI. Work to reduce the ticket assignment to Experts group

Participate and contribute in continual service initiatives / improvements.

Assist operation line manager in meeting program objectives.

Contribute to create and update the knowledge articles. Update documents and share them with the operation line manager for review and approval.

Keep updated on new technologies and request training if needed.

Communicate with identified users appropriately via all approved media.

Adhere to shift timings and complete the assigned tasks

Hand-off pending issues / tasks to in-coming shift with all details, as per the defined process

Act as a backup resource, as / when needed.

Pre-requisites :

Experience Level : E2

Required Experience & Skillset :

For E2 level More than 5 years of relevant Experience in IT with a minimum 3 years in Citrix administration

Experience in working in a large organization with globally distributed personnel, functions and operations.

Software Industry experience strongly preferred.

Expert knowledge of :

Citrix Vitual Desktop and Apps on Xenserver / VMWare

PVS (Provisioning Services)

StoreFront

NetScaler

Citrix Cloud

MS Windows platforms widely deployed in the market and still current

Good to have Knowledge of :

SCCM / Intune

Active Directory

SCOM

PowerShell

Storage

Network

HPE Synergy Blade Servers

Desired :

Basic knowledge of MS SQL

Certification in Citrix is an added advantage

Good knowledge of administration of NetScaler & StoreFront

Troubleshooting Citrix based problems with good understanding of fundamentals

Open to work in 24 / 7 support shifts, as per operational requirement.

Ability to plan and execute patch plan for SQL server

Experience with ITIL processes especially incident, change and problem management

Ability to think independently and can find solutions to complex issues from different sources

Coordinate with various teams for the daily operations, plan and execute scheduled activities.

Willingness to learn new skills and technologies.

Ability to make quick decisions, assume leadership without supervision, able to assume a role of authority as necessary.

A keen eye for detail and a result driven approach

Effective analysis : Ability to listen, analyze and summarize.

Ability to work in stressful situations. Conflict management skills is a plus.

Customer and team-work oriented.

Outstanding communication skills. Excellent English written and oral communication skills

Relevant Certification in Citrix Virtual Apps & Desktop (Good to have)

Create a job alert for this search

Citrix Vitual And On • Bangalore Urban, Karnataka, India

Related jobs

Promoted

Microservice Developer

Tata Consultancy ServicesBangalore Rural, Karnataka, India

Role • • : Microservice Developer.Required Technical Skill Set : Microservice Developer.Desired Experience Range : 5 - 9 yrs. Notice Period : Immediate to 30Days only.We are currently planning to do a Vir...Show moreLast updated: 3 days ago

Promoted

L3 Citrix Admin

ConfidentialBengaluru / Bangalore

Lead the design and architecture of Citrix solutions including XenApp, XenDesktop, and Netscaler.Develop technical designs covering high availability, disaster recovery, and scalability.Collaborate...Show moreLast updated: 8 days ago

Systems Engineer-Azure & Citrix

ScaleneWorksBangalore Rural, Karnataka, India

Quick Apply

Azure Cloud Engineer, Azure Virtual Desktop , Citrix technologies (web interface, storefront, Director, VDA, Receiver), Citrix XenApp and Xen Desktop, CVAD, Azure Virtual Machines, Azure Virtual De...Show moreLast updated: 30+ days ago

Promoted

RMS Technical Expert - OSAT

Tata ElectronicsKolar, Karnataka, India

The RMS Technical Expert will be responsible for the design, deployment, and optimization of Reliability Monitoring Systems in an OSAT (Outsourced Semiconductor Assembly & Test) manufacturing envir...Show moreLast updated: 6 days ago

Promoted

Cluster Manager

QuanteanNelamangala, Karnataka, India

Appraise loan proposals & meet customers.Lead & motivate Sales Officers & sourcing agents.Plan monthly marketing activities & drive business. Ensure team productivity targets are achieved.Manage del...Show moreLast updated: 3 days ago

Promoted

L3 Infrastructure Engineer (VMWare, Server & Network)

Nextbridge IT Solutionshosur, tamil nadu, in

We're looking for a highly skilled .This isn't just a server, network, or virtualization role; it's a dynamic position for a seasoned professional who can handle all three.You will be a top-tier es...Show moreLast updated: 6 days ago

Promoted

Datacenter Specialist - Nutanix / VMware

HyrEzy Talent SolutionsBangalore

Project Success Specialist - DataCenter (Nutanix & VMware) Experience : 3-6 Years Location : Bangalore<...Show moreLast updated: 30+ days ago

Promoted

Infrastructure Operations Engineer(Windows, VM ware & Citrix)

ConfidentialBengaluru / Bangalore

The Infrastructure Operations Engineer position is a hands-on role to manage, monitor and support the Citrix and Server Infrastructure (physical & virtual), VMware, Windows, backup solutions and DH...Show moreLast updated: 2 days ago

Cisco Server Hardware - L1

Talent WorxBengaluru, KA, IN

Quick Apply

Experience in Compute Hardware troubleshooting.Install, administer, and maintain hardware infrastructure.Diagnose and correct system issues, whether these be issues with correct operation or.Monito...Show moreLast updated: 30+ days ago

Promoted

FACULTY – Computer Science Engineering

GITAM Deemed UniversityDodda Ballapur, Karnataka, India

Faculty Recruitment – Computer Science Engineering | GITAM (Deemed to be University), Bengaluru Campus.Department of Computer Science Engineering at GITAM. Algorithms, Complexity, Graph Theory, Form...Show moreLast updated: 2 days ago

Promoted

VMware Administrator

Datacore Technologiesbangalore, karnataka, in

Virtualization AdministrationPrimary Skills VMWare vSphere administrationCloud technology (AWS and Azure)Version Control Systems GitInfrastructure as Code (IaC) Terraform, CloudFormation, Crossplan...Show moreLast updated: 16 days ago

Promoted

VMware Server Admin

ConfidentialBengaluru / Bangalore

Strong understanding and knowledge of infrastructure products (Servers, Storage, Hyperconverged, Switches).Strong understanding and knowledge of VMware products Suite (vSphere, vSAN, ESXi).Good Und...Show moreLast updated: 20 days ago

Promoted

Data Centre Infra Manager - Server

Exide Energy Solutions LtdBangalore Rural, Karnataka, India

Exide Energy Solutions Limited.Subsidiary of Exide Industries Limited, leading battery manufacturing and distribution company in India with annual revenues of $1. Exide Energy Solutions Limited is i...Show moreLast updated: 18 days ago

Promoted

Security Technology Lifecycle Analyst

HR PLACEMENT CONSULTANTS (HRPC)Bangalore Rural, Karnataka, India

Position - Analyst - Security Technology Lifecycle Analyst.Job Type - Full-time (Third party payroll •).The Security Technology Lifecycle Analyst plays a critical role in supporting the Corporate Se...Show moreLast updated: 19 days ago

Promoted

MES Technical Developer

Tata ElectronicsKolar, Karnataka, India

We are looking for an experienced.Senior MES Technical Developer.Siemens Opcenter Execution (formerly Camstar).MES solutions tailored for high-tech electronics or semiconductor manufacturing.MES wo...Show moreLast updated: 6 days ago

Promoted

L3 UCCE and Release Management

Servion Global Solutionshosur, tamil nadu, in

Role : L3 UCCE support and Release Management.Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms. Basic Cisco ICM / CCMP / CVP / CUIC & troubleshooting.MACD cr...Show moreLast updated: 16 days ago

Promoted

Technology Analyst-Data Center - Infra Engineer(Networking)

Infosys BPMbangalore, karnataka, in

Role-Technology Analyst-Data Center-Infra Engineer.You’ll be responsible for managing and upgrading enterprise data center networks, focusing on. Support lifecycle management and provisioning of dat...Show moreLast updated: 6 days ago

Promoted

Citrix & Virtualization Admin (57187)

ConfidentialBengaluru / Bangalore

Citrix & Virtualization Admin job with 6-8 years of required experience.Must have skills include Citrix, Windows Server, VMWare with HP & Dell Servers, and DC operations. Knowledge of Active Directo...Show moreLast updated: 30+ days ago