Head, Enterprise Delivery Optimization

Job Summary

• As the Head, Flow of Work Optimisation, you will be accountable for driving end-to-end optimisation of the Flow of Work (FoW) process, and orchestrate improvements to technology change processes and controls as it relates to FoW and Path to Production.
• This role will ensure workflows and related processes and controls are lean, effective, well-controlled, and scalable to support the bank's product and platform delivery ambitions
• This role will play key role in adoption of AI in SDLC process
• You will also Lead the Delivery Coaching Chapters to improve coaching capabilities and expertise.
• This role requires a combination of strategic thinking, business acumen, change management, process optimization, people management, and risk management skills to enhance overall delivery efficiency and alignment with organizational objectives.
• In this role, you will also collaborate with Domain Delivery Coaches to plan and implement strategic initiatives in various Domains, improving change delivery across Corporate and Institutional Banking, Wealth and Retail Banking, Group Functions, and Support.
• You are successful in this role when you meet agreed key performance indicators such as Speed to Production, workflow and process cycle times, flow efficiency (reduction in non-value-adding activities) To do this, you must have (1) courage to call out gaps in our ways of working and constraints to our Flow of Work i.e. 'canary in the coalmine', (2) mastery of data and insights to analyse and frame delivery performance issues i.e. 'problem finding', (3) leadership to drive solutions at multiple levels, (4) bias for action to take ownership and accountability of execution, and (5) executive presence to influence senior executives

Key Responsibilities

Strategy

Business

Processes

People & Talent

Risk Management

Governance

Regulatory & Business Conduct

Key stakeholders

Qualifications

Skills And Experience

Software Development Lifecycle (SDLC)

Value Stream Mapping

Azure DevOps / ALM Tooling

Change Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Skills Required

Change Management, Data Visualization, Data Analysis, Value Stream Mapping