Client Services Executive

We are looking for a proactive and detail-oriented Client Services Executive to join our team. The ideal candidate will have experience working in an advertising / marketing agency environment and will be responsible for managing day-to-day client communication, coordinating with internal teams, and ensuring seamless execution of campaigns.

Key Responsibilities

• Act as the primary point of contact for assigned clients, ensuring timely communication and service delivery.
• Understand client requirements and effectively brief internal teams (creative, media, strategy, production, etc.).
• Coordinate end-to-end campaign execution, ensuring timelines, budgets, and quality standards are met.
• Assist in developing presentations, proposals, and campaign reports for clients.
• Monitor campaign performance, prepare status updates, and share insights with clients.
• Build and maintain strong relationships with clients through consistent support and value addition.
• Identify opportunities to upsell / cross-sell agency services.
• Ensure smooth internal workflow by collaborating closely with team members and resolving challenges.

Requirements

Skills Required

Branding, Digital Marketing, Word, Powerpoint, Excel, Ms Office