Role & responsibilities :
- Develop business strategies to raise our customers pool, expand store traffic and optimize profitability
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customer satisfaction through excellent service
- Complete store administration and ensure compliance with policies and procedures
- Maintain outstanding store condition and visual merchandising standards
- Report on buying trends, customer needs, profits, etc.
- Propose innovative ideas to increase market share
- Conduct personnel performance appraisals to assess training needs and build career paths
- Deal with all issues that arise from staff or customers (complaints, grievances, etc.)
- Be a shining example of well behavior and high performance Additional store manager duties as needed.
Preferred candidate profile :
Proven successful experience as a retail Store ManagerPowerful leading skills and business orientationCustomer management skillsStrong organizational skillsGood communication and interpersonal skillsSkills Required
Customer Service, Retail Management, Business Strategy, Sales Planning