Roles & Responsibilities :
- Handle inbound and outbound customer support calls in Arabic or Malayalam
- Resolve customer queries and provide information in a professional manner
- Maintain high levels of customer satisfaction through effective communication
- Follow process workflows and document interactions accurately
- Escalate unresolved issues to the relevant teams when needed
- Meet performance and quality benchmarks consistently
Why Join Us :
Multilingual process with attractive language-based incentivesFriendly and inclusive work cultureCareer advancement opportunities with training supportTwo-way cab facility for applicable shiftsQuick onboarding for immediate joinersSkills Required
Customer Support, Voice Process, Outbound Calls