Principle IT Technologist - Service Delivery Manager

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. Youll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

• Provide technical support and business solutions to the management of IT internal and partner Service Delivery, KPIs, Issue and Problem management, Root Cause Analysis monitoring, tracking, and reporting for Medtronic Manufacturing applications and services across multi-site locations.
• Ensure customer satisfaction through high levels of service quality for the Make applications (SAP ECC ERP, MES system- ME & MII, Factory Works, Critical Manufacturing, labelling, integration, Peripherals, Shopfloor technologies, Manufacturing analytics etc.).
• Provide technical escalation support for the Manufacturing Application and their integrations.

Responsibilities may include the following and other duties may be assigned.

Required Knowledge and Experience :

Preferred Requirements :

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission to alleviate pain, restore health, and extend life unites a global team of 90,000 passionate people.

We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here .

Locations - IND-TS Hyderabad Nanakramguda