Senior Manager-Bespoke Experiences

Position Summary :

The Senior Manager – Bespoke Experiences (Outbound) is responsible for curating and managing ultra-luxury international travel experiences for HNI and UHNI clients. This is a high-touch, client-facing role focused exclusively on outbound travel, requiring deep destination knowledge, exceptional communication, and the ability to deliver flawless, end-to-end itineraries. The role combines strategic relationship management, outbound travel expertise, and consultative sales. The ideal candidate is highly resourceful, client-obsessed, and passionate about delivering world-class experiences beyond expectations.

1. Key Responsibilities

• Act as the single point of contact for HNI / UHNI clients, offering bespoke international travel solutions.
• Build long-term relationships with high-value clients through discretion, consistency, and white-glove service.
• Conduct in-depth consultations to understand client profiles, lifestyle preferences, and outbound travel aspirations.
• Design and curate unique, experience-led international itineraries, from luxury holidays to milestone celebrations.
• Oversee execution of all outbound travel bookings, ensuring excellence across every detail.
• Liaise with global DMCs, hotels, and partners to source exclusive products and benefits.
• Ensure complete ownership of the client journey — from inquiry and itinerary design to travel support and post-trip engagement.
• Meet and exceed revenue targets from the HNI / UHNI outbound travel segment.
• Collaborate with internal teams (Product, Ticketing, Marketing) to deliver seamless client experiences.

2.Key Relationships

3. Skills & Competencies

Skills Required

luxury travel , Hni Client Handling