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Zoop.One - Site Reliability Engineer - DevOps
ZOOPPune30+ days ago
Job descriptionDrive improvements to achieve and maintain 99.95% uptime for critical services. Optimize API response times to strengthen our "Fastest Platform" positioning. Implement advanced chaos engineering practices. Enhance existing automation and self-healing capabilities. Standardize disaster recovery and business continuity procedures. Optimize our GCP / Kubernetes infrastructureand AWS where applicablefor enhanced reliability. Standardize Infrastructure as Code (IaC) practices across teams. Identify and automate remaining manual operational tasks. Build advanced tooling for monitoring, deployment, and troubleshooting. Drive cloud cost optimization initiatives. Prepare for potential self?hosting scenarios, including operating Grafana, Prometheus, VictoriaMetrics, and log stacks such as Loki and Elastic. Ensure all reliability practices meet ISO 27001 : 2022, ISO 27017 : 2015, ISO 27018 : 2019, ISO 27701 : 2019, and SOC 2 Type II requirements (with a pragmatic, risk?based approach). Enhance security monitoring and anomaly detection. Standardize secure CI / CD practices across the organization. Implement comprehensive audit and compliance reporting. Partner with the Platform team to enhance and standardize existing SRE workflows. Collaborate with 50+ developers to strengthen reliability culture. Lead blameless post?mortems and drive systematic improvements. Establish SRE best practices and knowledge's haring sessions. Build a roadmap for eventual SRE team expansion. Experience : 3+ years in SRE, DevOps, or similar roles with a focus on standardizing and scaling practices. Cloud Expertise : Deep hands?on experience with Google Cloud Platform (GCP) and Amazon Web Services (AWS). Container Orchestration : Advanced Kubernetes and Docker skills in production environments. Programming : Proficiency in at least two of Go, Python, TypeScript, plus strong Shell's cripting abilities. Operating Systems : Expert?level Linux knowledge and tuning. Monitoring : Expert?level knowledge of Prometheus and NewRelic. IaC : Strong experience with Terraform or similar tools. Process Excellence : Proven track record of standardizing SRE practices. Experience in fintech, banking, or other high's ecurity environments. Knowledge of ISO 27001, SOC 2, and related compliance requirements. Experience optimizing API reliability at scale (millions of requests / day). Background in maturing existing SRE practices. Familiarity with identity verification or fraud detection systems. GCP Professional Cloud Architect or DevOps Engineer certification. Experience running self?hosted observability stacks (Grafana, Prometheus, VictoriaMetrics, Loki, Elastic).
Role : Site Reliability Engineer.
Location : Pune (on-site).
Experience : 3+ years.
Someone who has experience setting up an in-house monitoring platform with 99.99% uptime SLA using Victoria Metrics & Prometheus in Multi Region.
Site Reliability Engineer Zoop.
The Opportunity :
We're seeking a Senior Site Reliability Engineer to elevate and standardize our reliability engineering practices. This role offers the opportunity to shape and optimize SRE practices in a high-growth fintech environment while working with cutting-edge technologies and critical identity verification services.
Key Responsibilities :
Standardization & Optimization :
- Assess and standardize existing monitoring and observability practices across NewRelic and Prometheus.
- Refine and formalize SLIs / SLOs for all solution offerings.
- Optimize current alerting strategies to improve signal-to-noise ratio.
- Document and standardize incident management processes.
- Create comprehensive runbooks for all critical services.
Reliability Engineering :
Infrastructure Excellence :
Security & Compliance :
Collaboration & Process Improvement :
Technical Requirements :
Must?Have Skills :
Preferred Qualifications :
(ref : hirist.tech)
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Site Reliability Engineer • Pune
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