Key Account ManagerBiotech Healthcare • Bengaluru, Karnataka, India
Key Account Manager
Biotech Healthcare • Bengaluru, Karnataka, India
12 hours ago
Job descriptionCustomer Relationship Management : Build and maintain strong relationships with customers to encourage repeat purchases and enhance brand loyalty. Sales Execution : Execute sales strategies to increase wallet share of existing customers by promoting upgrades and increasing usage. Product Focus : Drive sales of the current product line, including Genesis, Toric, Multi Focal, and EDOF lenses. Account Management : Work on increasing wallet share in existing active accounts by identifying opportunities for upgrades and additional purchases. Lead Generation : Utilize marketing leads generated from existing active customers to drive sales and upgrades. Sales Targets : Own and achieve sales targets for existing business and upgrades. Sales Operations : Handle bundling of products, commercial selling, and building customer relationships. E-commerce & Feedback : Manage e-commerce activities, collect customer feedback, and implement improvements to enhance customer satisfaction. Collection & Evaluation : Oversee sales collections, upgrade evaluations, and ensure timely and accurate reporting. Sales & Marketing Expertise : Strong knowledge of sales techniques, marketing strategies, and customer relationship management. Product Knowledge : Deep understanding of the product lines and their applications in the biotech field. CRM Proficiency : Experience with CRM software and sales tools for tracking and managing customer interactions and sales activities. Analytical Skills : Ability to analyze sales data, identify trends, and make data-driven decisions to improve sales performance. Communication : Excellent verbal and written communication skills to effectively interact with customers and team members. Negotiation : Strong negotiation skills to close deals and secure customer loyalty. Interpersonal Skills : Ability to build and maintain positive relationships with customers and colleagues. Team Player : Ability to collaborate effectively with team members to achieve common goals. Problem-Solving : Proactive in identifying and resolving issues that may arise in the sales process. Adaptability : Flexible and adaptable to changing market conditions and customer needs. Business Acumen, Customer Focus, Drive for results, Problem solving, Peer relationship, Negotiation skills, Functional / technical skills, Presentation skills, Adherence to Ethics and Values, Integrity.
Job Description
Job Title : Key Account Manager
Segment : Surgical Ophthalmology (Intraocular Lens Portfolio)
Division : Chain of Hospitals
HQ : Bangalore
Covering Area : Entire Karnataka
Experience Required : 7–15 Years
Industry Preference : Ophthalmic-Surgical / Ophthalmic-Pharma
Role Objective :
- A key objective of this position is to drive sales growth by retaining and expanding relationships with selected key accounts , encouraging repeat purchases and brand loyalty, and increasing the usage and upgrades of current product lines and wallet share.
Role & Responsibilities :
Functional Skills Required :
Behavioral Skills Required :
Specific Professional Competencies :
Biotech is an Equal Opportunity Organisation promoting diversity while ensuring no discrimination on any ground including gender, race, religion, age, sexual orientation, disability, etc.
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Key Account Manager • Bengaluru, Karnataka, India
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