Networking / Cloud Support Education Professional

Company Name- Anudip Foundation For Social Welfare

Website- www.Anudip.Org

Location- Tambaram (Chennai)

Role Objective :

To plan, deliver, and manage high-quality technical training programs aligned with project objectives, ensuring 100% completion of training and placement targets, maximizing student engagement and success, driving core domain placements, maintaining adherence to lesson plans, and contributing proactively to student retention, academic excellence, and continuous domain knowledge upgradation.

Responsibilities :

Deliver instructor-led training (online / offline) on :

Networking fundamentals (TCP / IP, DNS, DHCP, Routing, Switching)

System administration (Windows / Linux)

Cloud concepts (IaaS, SaaS, PaaS, AWS, Azure basics)

Helpdesk tools (Jira, ServiceNow, ticketing systems)

IT support & troubleshooting techniques

Design and update training content, labs, and assessments

Guide students through hands-on labs, simulations, and project work

Assess learning outcomes through assignments and mock interviews

Provide mentorship and one-on-one support to bridge learning gaps

Coordinate with program coordinators to monitor progress and feedback

Strong understanding of :

OSI and TCP / IP models

Networking hardware (routers, switches, firewalls)

IP addressing, VLANs, Subnetting

Cloud fundamentals (AWS / Azure preferred)

Virtualization and remote desktop tools

Working knowledge of :

• Linux / Windows system admin basics
• ITIL processes & ITSM tools (e.G., ServiceNow)
• Basic scripting (Bash / PowerShell) is a plus

Desired profile :

Bachelor's degree in Computer Science / IT / Networking (preferred) Relevant certifications like : - CCNA / Network+ - AWS Cloud Practitioner / AZ-900 - CompTIA A+ / ITIL Foundation (plus)

Minimum 2+ years of experience in : - Industry-based network / cloud support roles, OR - Prior teaching / training experience in IT infrastructure domains

Strong communication & classroom facilitation

Patience, mentoring ability, and student engagement

Curriculum adaptability & learner-centered teaching