Network Support Engineer

Job Title : Network Support Engineer

Skills : Huawei switches , Smart Optics DWDM

Experience : 7 to 12 years

Location : Chennai, Kochi

Key Responsibilities

• Install, configure, and maintain Huawei switches (S5720, S5731, CE 6863 Series, CloudEngine).
• Design and implement LAN / WAN topologies with a focus on scalability, reliability, and security.
• Manage VLANs, STP, Link Aggregation, and Layer 2 / 3 routing protocols (Static ,OSPF, BGP, etc.).
• Monitor network performance and ensure high availability of network infrastructure.
• Apply firmware and software updates for Huawei and Aruba switches.
• Integrate Huawei switches and Aruba switches with other networking equipment (Juniper, Fortigate firewall etc.).
• Conduct network assessments and provide technical documentation and reports.
• Respond to and resolve network incidents, ensuring minimal downtime.
• Collaborate with cybersecurity teams to ensure secure network operations.
• Design, configure, and deploy DWDM optical networks to support high-speed data transport.
• Perform installation, commissioning, and testing of DWDM equipment.
• Monitor and maintain optical network performance, ensuring minimal latency and downtime.
• Troubleshoot and resolve network faults and performance issues.
• Collaborate with network planners and architects for capacity planning and scalability.
• Create and maintain technical documentation including network diagrams, configurations, and standard operating procedures.
• Conduct software upgrades and patching on DWDM equipment.
• Interface with vendors and third-party providers for support and service level agreements (SLAs)
• Hands-on experience with DWDM platforms
• Experience with testing tools like OTDR, OSA, and BER testers

Certification preferred : Huawei Certified ICT Associate / Professional (HCIA, HCIP).