IT Project Management

Who are we

Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

Job Summary

We are seeking a mid-level IT Project Manager to lead and support key technology initiatives, with a primary focus on ServiceNow and Asset Registry implementation. The ideal candidate will bring strong project management expertise, the ability to collaborate across technical and business teams, and a proven track record of driving IT projects from planning through execution and delivery.

Key Responsibilities

Manage the end-to-end project lifecycle for IT initiatives, including planning, execution, monitoring, and closure.

Lead the ServiceNow / Asset Registry implementation , coordinating efforts between internal stakeholders and external vendors.

Develop and maintain comprehensive project plans , timelines, and resource allocations.

Facilitate regular project meetings , track progress, and proactively manage risks, issues, and dependencies.

Ensure all deliverables meet business requirements, scope, and quality standards .

Monitor and report on project performance metrics , driving accountability and transparency.

Collaborate with technical teams, business units, and leadership to maintain project alignment with organizational goals.

Prepare and deliver project status reports and documentation for stakeholders and executive leadership.

Qualifications

7+ years of experience in IT project management.

Proven experience managing ServiceNow implementations or similar enterprise platforms.

Strong understanding of project management methodologies (Agile, Waterfall, or hybrid).

Excellent communication, organization, and stakeholder management skills.

Proficiency with project management tools such as MS Project, JIRA, or Smartsheet.

Hands-on familiarity with ServiceNow modules related to Asset Management, ITSM, or CMDB.

Demonstrated ability to manage multiple concurrent projects in a dynamic environment.

Strong problem-solving and decision-making skills with a proactive mindset.

Self-starter capable of delivering high-quality results with minimal supervision .

Experience working with cross-functional and geographically distributed teams .

Certifications such as PMP, PMI-ACP, or equivalent are a strong plus.

Must be available to work standard business hours aligned with Eastern Standard Time (EST) .

Skills Required

Servicenow, Itsm, Waterfall, Jira, Ms Project, smartsheet , Cmdb, Agile, Asset Management