Description
We are looking for an experienced Telecaller to join our team in India. The ideal candidate will have a strong background in telecalling or customer service, along with excellent communication skills to effectively engage with customers and drive sales.
Responsibilities
- Make outbound calls to prospective clients and customers.
- Handle incoming calls and respond to customer inquiries.
- Maintain a record of calls and update the database with relevant information.
- Provide information about products and services to potential customers.
- Follow up with leads and schedule appointments for the sales team.
- Achieve daily, weekly, and monthly call targets and sales quotas.
- Resolve customer complaints and provide appropriate solutions.
Skills and Qualifications
2-5 years of experience in telecalling or customer service.Excellent communication skills in English and local languages.Strong persuasive skills and ability to handle objections.Good listening skills and empathy towards customer needs.Basic knowledge of MS Office and CRM software.Ability to work in a target-driven environment.Strong organizational and time management skills.LOCATION PREFRENCES : - MOHALI , DERABASSI, PANCHKULA, KALKA, PINJORE, ZIRAKPUR, LALRU, DAPPAR
Education
Bachelor of Commerce (B.Com), Bachelor of Arts (B.A), Bachelor of Business Administration (B.B.A)
Skills Required
Lead Generation, Real Estate Sales