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Mortgage Servicing Specialist

Mortgage Servicing Specialist

Tata Consultancy Servicesajit, India
1 day ago
Job description

TCS BPS IS HIRING FOR Mortgage Servicing role at Mumbai !

Note : Candidates with relevant experience can apply please go through job description first .

Job Role : Mortgage Servicing Specialist

Location : Mumbai Powai

Job Requirement :

Any full-time graduate (10+2+3).

Willingness to work in any Shifts.

Should be comfortable to work in Australian shift .

Good Communication Skills.

Mode of Salary credit should be through bank from all the employers (No Cash in hand)

All educational and employment documents are mandatory to have

Skill Requirement :

  • Graduate with 2 - 7 years of experience in international mortgage experience
  • Experience in mortgage servicing, banking or financial services is preferred
  • Strong understanding of mortgage products, loan processes and financial regulations in Australia.
  • Good Analytical skills, excellent judgment, logic and reasoning
  • Being Flexible for working in Multiple Shifts
  • Computer literate and strong familiarity with credit financial analysis techniques
  • Excellent verbal and written communication and interpersonal skills

Job Description :

  • Providing Customer Service through daily interactions to create a relationship of mutual trust and confidence with customers.
  • Understanding the customers circumstances and matching appropriate solutions through sound knowledge of practices, policies and procedures.
  • Addressing and resolving customer concerns, inquiries, issues, or complaints.
  • Preparing correspondence including payoff letters in a manner that reflects Bank policies and guidelines while protecting integrity of the customer
  • Coordinate with solicitors, settlement agents and brokers for loan payoff, Coordinate with Indexing teams, credit teams etc. whenever required, follow up to meet the TAT requirements
  • Data entry into systems such as loading direct debit instructions, offsets, or nomination, changing customer information, updating existing loan information, or initiating refunding transactions.

    " TCS does not charge any fee at any stage of the recruitment & selection process. TCS has not authorized any person / agency / partner to collect any fee for recruitment from candidates. If you notice the above, please bring it to our attention immediately.

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    Servicing Specialist • ajit, India

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