Senior Client Success Leader

Pepper Content (www.Peppercontent.Io) is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% talent, and on the other end - we work with over 2500+ customers like Amazon, Adobe, Google, HDFC Bank, Adani, and the majority of the startup ecosystem.

We are on the path to building a global on-demand content marketplace platform that allows for

collaboration, discovery and upskilling for all our creators. Now we are in a rapid expansion phase to enter into more content service offerings, engage a wide spectrum of content creators and at the same time, scale up our existing services. To fuel all this, we have some exciting product ideas planned, and we are looking for a Senior Client Servicing Director.

We’re looking for someone who is enthusiastic, comfortable with uncertainty, flexible, great with people, understands our technical vision, and isn’t afraid to roll up their sleeves and get their hands dirty.

The ideal candidate will have experience in all stages of the account management cycle. They should be confident in building new client relationships and maintaining existing ones.

Job Responsibilities :

• Cultivating solid relationships with clients through the provision of exceptional after-sales

service.

meetings.

use those insights to improve our service offerings

coordination with design teams, media teams, managers, and other important stakeholders.

The ideal candidate must -

agency experience is a big plus

Benefits at Pepper :